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PRIVACY POLICY

Effective Date: June 20, 2024 (Updated April 2026)

Gold & Ash Salon LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website:
https://www.goldandashsalonmn.com/

1. Information We Collect

Personal Information You Provide

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (when booking services or making purchases)

  • Information submitted through forms, appointment requests, or contact inquiries

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser and device type

  • Pages visited and time spent on our site

  • Referral sources

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Process payments and provide services

  • Respond to inquiries and communicate with you

  • Send marketing emails or promotions (only if you opt in)

  • Improve website performance and user experience

  • Analyze trends and measure marketing effectiveness

3. Third-Party Tools & Services

We use trusted third-party platforms to operate our business and improve our services. These providers may collect or process your data in accordance with their own privacy policies.

Booking & Salon Software

We use:

  • Vagaro

  • Rosy

These platforms may collect personal information such as your name, contact details, appointment history, and payment information when you book services.

Analytics & Tracking

We use:

  • Google Analytics to understand how visitors interact with our website

  • Meta Pixel to measure advertising performance and deliver relevant ads on platforms like Facebook and Instagram

These tools may track:

  • Pages you visit

  • Actions taken on our website

  • Device and browser information

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Support marketing and advertising efforts

You can control or disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers (such as booking platforms, payment processors, and marketing tools)

  • Legal authorities if required by law

  • Third-party tools listed above for business operations and analytics

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request corrections or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at: goldandashmn@gmail.com

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

8. Data Security

We take reasonable measures to protect your personal information using secure systems and industry-standard safeguards. However, no online transmission is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services may be provided to children; however, our website is intended for use by adults and parents or legal guardians.

We do not knowingly collect personal information directly from children under the age of 13 through our website.

Appointment booking and account creation may be facilitated through third-party platforms, including Vagaro and Rosy. These platforms may allow users to create accounts and submit personal information. Any information collected through these third-party services is governed by their respective privacy policies and practices.

We encourage parents and guardians to supervise their children’s use of online services and to ensure that any personal information is provided with appropriate consent.

If we become aware that personal information from a child under 13 has been collected through our website without parental consent, we will take steps to delete such information promptly.

If you believe a child has provided personal information without consent, please contact us at goldandashmn@gmail.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

Gold & Ash Salon LLC
143 Lake St N #2
Forest Lake, MN 55025
goldandashmn@gmail.com
651-464-2141

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